My Friendly Restaurant 我的友善餐厅

July 3, 2015 – 11:04 pm

Food is the God of the people. For a food paradise such as Malaysia,a weekend hunt for good food, whether with either young and old family members or a group of friends, is definitely an enjoyment that balances both the mind and body. However, life would be much less enjoyable if this is hampered only by a restaurant’s poor design. “Am I able to enter this restaurant?” Such is the scenario faced by families with senior citizens, pregnant women, or parents with prams, as well as people with disability.

To ensure that this group of people can search for good food worry-free, the Beautiful Gates FoundationFor the Disabled has obtained authorization and assistance from Taiwan’s OurCityLoveSocial Enterprise to introduce the first “My Friendly Restaurant” mobile application in Malaysia. The “My Friendly Restaurant” app will observe problems that are not usually noticed by others through the eyes of a person with disability.Through photographs, comments on the food and questionnaires, our special correspondents will evaluate if a restaurant is disabled-friendly. These information will enable other people with disability to see if a restaurant can meet their needs beforehand.

The food and beverage industry can also implement the four main criteria, namely, a step-free entrance; smooth walkways and aisles; firm tables and chairs; and equal service, to become a “Friendly Restaurant”and hence, expand their customer base.Little details in a restaurant’s design and servicewill influence a customer’s dining experience and make the difference between a happy customer and an unhappy one.

Although the “My Friendly Restaurant” mobile app is currently focused onthe Petaling Jaya area, we have set our sights on the entire country in hopes that one day, there will be more and more “Friendly Restaurants” throughout Malaysia where everyone can enjoy their every meal!

Who wishes to join the “friendly restaurant” ranks, it may wish to contact the Beautiful Gate Foundation ; TEL: 03-7873 6579 (Helen)office hours, Email: info@beautifulgate.org.my Thanks.

 

我的友善餐厅智慧应用程序正式启动

民以食为天,对于布满美食的马来西亚,与三五好友,或携老带少,到各处去品尝美食,是一种周日的享受,是身心的调剂。但如果这个‘享受’,只是因为餐厅设计不良,而‘享受’不到,岂不少了许多生活上的乐趣。“这家餐厅我进得去吗?”这样的困扰,相信家有银发长辈,或怀孕妇女,推着婴儿车的父母等族群,更别提身障朋友,都必定遭遇过。

为了让以上族群能更放心,更无碍的寻找美食,美门残障关怀基金会已获得台湾众社会企业的授权与协助,在马来西亚即将联手推行第一个‘我的友善餐厅’智慧应用程序。‘我的友善餐厅’智慧应用程序,将透过身障者的亲身体验,观察出其他人看不到的问题。特派员将以拍照,食记与问卷方式,记录每一间餐厅的点餐系统,无障碍厕所,走道等设计,评估是否符合行动不方便人士的需求。这些资料,将让其他行动不便人士,事先了解餐厅,是否符合他们的需求。

至于餐饮业者,也可引用成为友善餐厅主要的四大条件:门口要平坦,走道要平顺,桌椅要平稳,服务要平等,打造更舒适的用餐环境,扩大消费群。因为餐厅的空间设计,服务沟通上包含的种种细节,都可能影响顾客用餐经验是愉快或只留下种种不便的回忆。

‘我的友善餐厅’智慧应用程序目前将设八打灵为主要访察城市,并把目标放眼全国,期许有一天,能在马来西亚各地,打造一个又一个的‘友善餐厅’,让全国各族群,尽兴的享受每一餐!

各大餐厅老板如有意加入“友善餐厅”行列的话,就算该餐厅没有无障碍需要改进也不妨可以联络美门残障关怀中心;TEL:03-7873 6579 (Helen) 请在办公时间联络 Email:info@beautifulgate.org.my

 

2015-my-friendly-restaurant-app

You must be logged in to post a comment.